Unfortunately, many companies operate under a reactive maintenance policy. What that means is that they usually think about maintenance only when there is a problem.
The problem with a reactive maintenance policy is that it increases costs significantly over a proactive maintenance policy.
What is Damaged
Proactive maintenance can usually detect a failing component before there is a catastrophic failure. Reactive maintenance is usually a reaction to that catastrophic failure. A catastrophic failure tends to damage more then just the part that was failing. Therefore, when you until a failure, you will have more damage to deal with then if you catch the worn parts before they fail. This translates to more parts and more time on labor if you wait for the failure to happen then monitor your equipment and catch the problem before hand.
Think of your car. If you change your oil regularly (proactive maintenance), you only pay for oil and the oil change. However, if you wait until the old oil becomes so gunked up that it fails, you could overheat your engine and crack your block requiring a whole new engine and far more labor.
Time vs Overtime
Another big problem with reactive maintenance is that if you wait for a problem, it will likely not happen when it is convenient for you. That is to say that you may have to be dealing with the problem after hours or on a weekend… when labor is more expensive.
When you schedule proactive maintenance, you schedule it. Therefore it happens when you want it to. It doesn’t interrupt, it doesn’t interfere, and it doesn’t cost more then it should.
Productivity, Stress and Quality of Work
If your HVAC goes out on a sweltering day in August, you have problems. Your staff will be uncomfortable and this will lead to lowered productivity and a lowered quality of work. In addition, the repair crew will be under added stress to get the repairs done as quickly as possible. And we all know that stress and rushing leads to a lower quality of work. In addition, in a situation where there has been a failure that needs to be fixed immediately, you may incur extra costs by needing expedited shipping of parts that may not be available locally.
Developing a Proactive Maintenance Plan
The reality is that maintenance is a necessity. Reactive maintenance will always cause more costs, and more problems but it is something you don’t have to think about until you have to think about it.
Proactive maintenance is a better solution because it leaves you in control. However, it does mean you think about your maintenance before hand. . . or does it?
The best way to set up a proactive maintenance plan is to outsource it. This way, you can make sure your maintenance needs are covered, but you don’t have to deal with it. It is the best of both worlds.
Call BRAVO! Group Services today to talk with one of our representatives about how we can set up a maintenance program to take care of all your facilities needs with one single point of contact.